How do I change or cancel/disenroll from my plan?

Changing Plan Types

The Annual Enrollment Period (AEP) is the time each year, chosen by the Centers for Medicare & Medicaid Services (CMS), when you can enroll in a plan or switch to a new one. Unless you qualify for a Special Enrollment Period (SEP), this is the only time of year you can make changes.

The AEP is October 15 through December 7. If you enroll during this time, your coverage begins on January 1. 

Disenrollment

If you decide to disenroll from your FirstCarolinaCare Insurance Company Medicare Advantage Plan, you are ending your membership. Disenrollment can be voluntary (your choice) or involuntary (not your choice). For more information on enrollment or disenrollment, see your Evidence of Coverage.

If you decide you want to leave your plan, you can do this for any reason. However, there are limits to when you can leave, how often you can make changes, and what type of plan you can join after you leave. Contact us for more information.


What are my rights and responsibilities upon disenrollment?